Don’t bother even trying to show your season ticket to get into Kew if you get there later than 30 minutes before closing time.
In the past, the attendants would happily wave you through if you wanted a last-minute walk round the gardens, but no longer. Last week my other half was sheepishly refused entry because the attendant said he’d get into trouble if he let him in.
How would anyone know? Because somewhere behind the scenes is a person watching CCTV footage of people entering the gardens, with instructions to report misbehaving attendants.
I can see that CCTV has some good uses (for example: protecting attendants, who must feel quite vulnerable especially at the Lion Gate entrance where they work alone), but I don't think this is one of them. It would be nice if the attendants were allowed to exercise their common sense.
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